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Orders
Cancel Your Order
We can only cancel your order if it has not been shipped yet. Please contact us at euorders@worldmarathonmajors.com ASAP to cancel your order.
Change Your Address
If you accidentally placed an order with the wrong name, zip-code, or address, be sure to contact us at euorders@worldmarathonmajors.com as soon as you can! We are unable to change the shipping address on an order if it has already been shipped. We are not responsible for an incorrect delivery if you provide the incorrect address in your order.
Change Your Order
We do not have the ability to add items to an order once it has been placed in our system. If your order has not shipped yet, we can remove item(s) from your order before it ships.
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Returns & Exchanges
International Returns
If you would like to inquire about a Return/Exchange, please contact the Customer Service desk via email at euorders@worldmarathonmajors.com. Our service desk would be happy to arrange the return for you if you meet the return requirements outlined in the Returns tab above.
Return Policy
Your item may only be returned/exchanged under the following conditions: 1. The item(s) must have been purchased on eushop.worldmarathonmajors.com. 2. The item(s) must be in their Original condition with Tags attached. 3. The item(s) need to be returned within 30 days of receipt of the item.
Do I Have to Pay For Shipping Back to Abott World Marathon Majors Store?
Return shipping is free for returns and exchanges on individual items that cost €40.00 or more. Items being returned or exchanged that are less than €40.00 will be the responsibility of the customer to pay to ship back to the warehouse in Germany.
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EU Shipping
Returned to sender shipments
Unfortunately when a package is returned to sender we do not have the ability to resend the items. Once our warehouse has inspected and processed the package, we will get a notification of the returned shipment and issue you a refund for your items. 
Dropship Shipping
Dropship items are shipped to you directly from our preferred third-party vendors.
Processing Times
All standard orders have a 1 to 2 business day processing time before they are shipped out, regardless of the shipping option chosen. Selecting an expedited shipping method will only expedite your package's transit time once your order ships from our facility, not the time it takes for the items to become available.
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International Orders
Shipping Rates
Shipping costs are automatically calculated prior to submitting your payment information. To view your shipping charges for a particular item, add that item to your shopping cart and pricing for shipment will calculate. *NOTE: For shipments to Bahrain, Oman, United Arab Emirates(Dubai), Switzerland, Norway and Canary Islands: Additional import costs for the toll/taxes are to be paid when receiving the package directly to the carrier.
Countries We Ship To
We ship to the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway*, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland*, Turkey, and United Kingdom. If you are shopping from the US, we can only ship from IRONMAN STORE NORTH AMERICA via .https://www.ironmanstore.com.
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Checkout & Payments
Account Information & Privacy
When you make a purchase through the Site, we may collect your credit card number or other payment account number, billing address (including zip code), and other information related to such purchase (collectively "Payment Information") from you.
Guest Checkout
Yes, this is currently an option. Simply enter your email address at checkout.
Store Credit
Your store credit balance can be accessed once logged into your account.
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Pricing & Promotions
Price Matching
We offer a one-time price adjustment if an item is marked down within 14 days of your order date. Please reach out to our customer service department for a price adjustment on your order.
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General
Secure Transactions
IRONMAN takes credit card data security very seriously. For that reason, we use Braintree to securely handle credit card information. Braintree is a Validated Level 1 PCI DSS Compliant Service Provider.
Technical Issues
If you encounter technical issues while shopping on our site, please reach out to our customer service department. We will assist with troubleshooting and correcting the issue as fast as possible.
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Contact
Contact Us
For additional questions and support, our customer service department is available to assist using the contact information provided below:
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Account
Create an Account
We encourage you to create an account so that you can track your order and create returns easily.
Password Reset
Please use the provided linked below to reset your password:
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